Salesforce.com Patent Grants

System having in-memory buffer service, temporary events file storage system and events file uploader service

Granted: April 25, 2017
Patent Number: 9632849
Computer-implemented methods and systems are provided for writing events to a data store. An application server generates events, the data store that stores the events, and a temporary events file storage system (TEFSS) temporarily stores groups of events as events files. When events are unable to be written directly to the data store, an indirect events writer is invoked that includes event capture threads each being configured to generate a particular events file, and write it to the…

Detecting and managing flooding of multi-tenant message queues

Granted: April 25, 2017
Patent Number: 9632852
A messaging system implements messaging among application servers and databases, utilizing other servers that implement messaging brokers. A large flood of incoming messages can bring down messaging brokers by overflowing the message queues, negatively impacting performance of the overall system. This disclosure in some embodiments detects and identifies “flooders” in a timely manner and isolates their message traffic to dedicated queues to avoid impacting other system users.…

System, method and computer program product for portal user data access in a multi-tenant on-demand database system

Granted: April 25, 2017
Patent Number: 9633101
In accordance with embodiments, there are provided mechanisms and methods for portal user data access in a multi-tenant on-demand database system. These mechanisms and methods for portal user data access in a multi-tenant on-demand database system can enable embodiments to provide portal-specific user accounts to the multi-tenant on-demand database system which have reduced configuration requirements than users directly accessing the multi-tenant on-demand database system. The ability of…

System and method for dynamically retrieving and monitoring geofence activity

Granted: April 25, 2017
Patent Number: 9633370
Systems, device and techniques are disclosed for dynamically retrieving and monitoring geo-fence activity. A meta geo-fence may be identified based on a user device geolocation. The meta geo-fence having a radius that is dynamically generated to include previously defined geo-fences within or touching the meta geo-fence. User device geolocation may be monitored in relation to the defined geo-fences included in the radius of the meta geo-fence. A communication may be sent to the user…

Systems and methods of redactive messaging

Granted: April 25, 2017
Patent Number: 9634977
The technology disclosed relates to embedding private comments in public messages. In particular, it relates to customizing public messages by including private comments that are directed to specific recipients. The private comments are included in the context of the public messages sent to their intended recipients but excluded from the public message when it is sent to other recipients. The private comments can be viewable only to their intended recipients and in the context of the…

Device abstraction for page generation

Granted: April 25, 2017
Patent Number: 9635090
A request for information to be provided as a page of content is received. The page is provided by a server device communicatively coupled to receive the request from a remote requesting device. A requesting physical device class corresponding to the remote requesting device is determined. The server device is configurable to utilize a plurality of styles to be selected by device class. The page of content is constructed with the server device in response to the request based on the…

Display screen or portion thereof with icon

Granted: April 18, 2017
Patent Number: D784409

Optimizing data synchronization between mobile clients and database systems

Granted: April 18, 2017
Patent Number: 9626419
Mechanisms and methods are provided for optimizing data synchronization between clients and database systems. These mechanisms and methods provide optimizations for synchronization requests, by either breaking a synchronization request into multiple smaller requests, or by executing different code routines for differing client types, or by pre-caching data that a user is anticipated to want at a future point. Such optimization techniques can enable clients with varying capacities (e.g.,…

Systems and methods of audit trailing of data incorporation

Granted: April 18, 2017
Patent Number: 9626523
The technology disclosed relates to creating an audit trail of data incorporation in user profiles. In particular, it relates to linking trust objects to fields of the user profiles. The technology disclosed also relates to maintaining an opt trail that captures user opt-ins by recording the circumstances surrounding opt-in actions. In particular, it relates to linking trust objects to user profiles that connect users to an advertising campaign. The technology disclosed further relates…

Method and system for managing business deals

Granted: April 18, 2017
Patent Number: 9626637
In accordance with embodiments, there are provided mechanisms and methods for managing business deals. The mechanisms and methods for managing business deals may enable embodiments to provide a dynamic and interactive user-interface including any combination of contacts, accounts, opportunities, allowing users to create tasks, events, leads (e.g., from Data.com), reports, dashboards, instant messenger, external deal spaces, email service (e.g., Outlook), a cloud-based productivity suite…

System and method for generic loop detection

Granted: April 18, 2017
Patent Number: 9628412
A system and method for detecting generic loops is described. In one example, an inbound email is inspected for a loop token. If a loop token is found, then an event identification and a sender identification is extracted. The extracted sender identification and event identification is applied to a loop token record, and the inbound email is conditionally discarded based on the application to the loop token record.

Computer implemented methods and apparatus for managing permission sets and validating user assignments

Granted: April 18, 2017
Patent Number: 9628493
Disclosed are methods, apparatus, systems, and computer-readable storage media for modifying permission sets and validating permission set assignments to users. In some implementations, a computing device receives a request to create a permission set containing one or more permissions and assign the permission set to a first user. The first user is associated with a first user constraint that defines a first group of permissions available to the first user. The computing device may…

System and method for phrase matching with arbitrary text

Granted: April 11, 2017
Patent Number: 9619458
A system and method for matching phrases having arbitrary text. A first data structure stores a list of common phrases having multiple words. Each unique word is indexed in a hash table and mapped to one or more values that describe attributes of using the word in one or more of the common phrases. Using the hash table and the list of common phrases, a temporary array is defined to keep track of possible matches between words in an input string and the list of common phrases.

Personalizing scoping and ordering of object types for search

Granted: April 11, 2017
Patent Number: 9619524
A method of establishing personalized limits on a search responsive to a key word query in an enterprise search system is described that includes receiving an object types access history for a particular user. Applying this method, the object types access history includes records of object types selected from search results returning multiple object types and records of object types selected via interfaces other than search results. The method continues with determining and storing in…

System, method and computer program product for displaying one or more data sets to a user

Granted: April 11, 2017
Patent Number: 9619530
In accordance with embodiments, there are provided mechanisms and methods for displaying one or more data sets to a user. These mechanisms and methods for displaying one or more data sets to a user can enable enhanced data security, more relevant data display, reduced processing, etc.

Probabilistic tree-structured learning system for extracting contact data from quotes

Granted: April 11, 2017
Patent Number: 9619534
Systems and methods for updating data stored in a database, such as contact information. An input string is obtained through a search for timely material associated with the stored contact. The input string is parsed using probabilistic tendencies to extract entities corresponding to those stored with the contact. Secondary entities are used to assist in the identification of the primary entities. The contact is then updated (or added if new) using the extracted primary entities.

Unicode-based image generation and testing

Granted: April 11, 2017
Patent Number: 9619642
Systems and methods for testing to tell computers and humans apart and generating said tests are described. To generate a test, a selection of a range of characters at least including the 8-bit ASCII character range is received. Each character in the selected range of characters is tested to determine if the character has a glyph in the selected font, if the character is a whitespace character, and if the character leaves a visible impression. From all the characters in the selected…