System and method for scheduling tasks
Granted: March 19, 2024
Patent Number:
11934984
A method comprising generating, during multiple user sessions of a first user with a software application, first clickstream data from the multiple user sessions, and extracting, from the first clickstream data, a first plurality of task instances of the first user performing a first plurality of tasks. The method also includes decomposing, from the first clickstream data, each task instance of the first plurality of task instances into a first plurality of steps to obtain a first…
Generating sentiment analysis of content
Granted: March 19, 2024
Patent Number:
11934778
Certain aspects of the present disclosure provide techniques for providing sentiment analysis of content. In order to determine the overall sentiment of content, a request is received by a sentiment analyzer, which then identifies a content identification number and retrieves comments associated with the content identification number. The sentiment analyzer pre-processes the comments, which includes removing all personal identifying information from the comments. The sentiment analyzer…
Unified knowledge graphs
Granted: March 19, 2024
Patent Number:
11934456
Certain aspects of the present disclosure provide techniques for generating a unified knowledge graph. In one example, a method includes receiving entity data from a data source comprising a plurality of entities; forming a plurality of type-specific groups of entity data based on the received entity data; for each respective type-specific group of entity data of the plurality of type-specific groups of entity data; disambiguating the entity data within the respective type-specific group…
Similar cases retrieval in real time for call center agents
Granted: March 19, 2024
Patent Number:
11934439
Methods, computer systems and computer program product are provided for retrieving contextually relevant documents in near real time. When text data it's received from an application, the text data is processed through a text segmentation model to generate a set of documents. Each document corresponds to a segment of the text data. A first vector representation is generated for a first document of the set of documents. A machine learning process compares the first vector representation…
System and method for associating logs to repositories using source code
Granted: March 12, 2024
Patent Number:
11928462
A method includes receiving event strings from source code repositories, creating, for the source code repositories, digests of keywords, receiving log strings, and aggregating the log strings into a log group. The method further includes comparing the digests to the log group to generate scores, whereby the scores correlate the digests to the log group. The method further includes selecting a source code repository from the source code repositories according to the scores, and…
Testing complex decision systems using outcome learning-based machine learning models
Granted: March 12, 2024
Patent Number:
11930048
Certain aspects of the present disclosure provide techniques for adjusting access control policies of access controlled systems, such as techniques for identifying a vulnerability or for identifying parameters and values achieving a specified result from a system whose access is controlled by the policy. Requests to the system can be made using a testing system that executes test scripts using avatars having various parameter types and values. The avatar information and results of the…
Data aggregation using proxy entry of credentials
Granted: March 12, 2024
Patent Number:
11929991
Certain aspects of the present disclosure provide techniques for entering user credentials through a proxy. One example method generally includes receiving, at a user device, a push request for user data from a cloud server and receiving a request file from an aggregation system. The method further includes injecting user credentials stored on the user device into the request file, wherein when injected the user credentials replace at least one dummy entry of the request file, and…
Method and system for user voice identification using ensembled deep learning algorithms
Granted: March 12, 2024
Patent Number:
11929078
Certain embodiments of the present disclosure provide techniques training a user detection model to identify a user of a software application based on voice recognition. The method generally includes receiving a data set including a plurality of voice interactions with users of a software application. For each respective recording in the data set, a spectrogram representation is generated based on the respective recording. A plurality of voice recognition models are trained. Each of the…
Automated user experience orchestration using natural language based machine learning techniques
Granted: March 12, 2024
Patent Number:
11928569
Certain aspects of the present disclosure provide techniques for orchestrating a user experience using natural language input. A user experience is orchestrated within an ecosystem of features for which a plurality of corresponding tokens is defined. Natural language describing a desired user experience result is received by a user experience orchestrator. A sequence of tokens corresponding to operations belonging to an ecosystem of features which produce a correct result for the natural…
Training and using machine learning models to place effective mixed-modality messages
Granted: March 12, 2024
Patent Number:
11928568
Certain aspects of the present disclosure provide techniques for managing the transmission of mixed-modality messages using machine learning models. An example method generally includes generating, using a first machine learning model, an embedding representation of a mixed-modality message. The mixed-modality message is classified as an effective message or an ineffective message using a second machine learning model and the embedding representation of the mixed-modality message. One or…
Transaction entity prediction through learned embeddings
Granted: March 12, 2024
Patent Number:
11928423
Certain aspects of the disclosure pertain to inferring a candidate entity associated with a transaction with a machine learning model. An organization identifier and description associated with a transaction can be received as input. In response, an entity embedding, comprising a vector for each entity of an organization based on the organization identifier, can be retrieved from storage. A machine learning model can be invoked with the entity embedding and description. The machine…
Medoid-based data compression
Granted: March 12, 2024
Patent Number:
11928134
Certain aspects of the present disclosure provide techniques for medoid-based data compression. One example method generally includes receiving item data indicative of one or more items, determining one or more medoids based on the item data, determining, for each item of the one or more items, a corresponding medoid based on the one or more medoids, identifying, for each item of the one or more items, a difference between the item and the corresponding medoid for the item, storing the…
Database auto-documentation systems and methods
Granted: March 12, 2024
Patent Number:
11928106
Systems and methods are described for automatically documenting queries and dynamically populating interactive graphical user interfaces with query recommendations. A computing system receives an initial query from an interactive graphical user interface and asynchronously parses the query for strings matching predetermined phrases. In response to determining that the initial query recites strings matching the predetermined phrases, the system extracts metadata and identifies a table…
Detection of abnormal application programming interface (API) sessions including a sequence of API requests using space partitioning data structures
Granted: March 5, 2024
Patent Number:
11921847
A computer-implemented method includes receiving training data that includes a plurality of API requests from a plurality of client devices. The method includes generating a plurality of permissible API sessions based on the training data. Each of the permissible API sessions is associated with a corresponding client device of the plurality of client devices and includes a sequence of API requests originating from the corresponding client device. The method includes applying a sequence…
Anonymous uncensorable cryptographic chains
Granted: March 5, 2024
Patent Number:
11924362
A method implements anonymous uncensorable cryptographic chains. The method includes receiving, from a first application, verifiable data for a current record and unverified data for the current record. The unverified data for the current record was received by the first application from a second application. The method further includes verifying the verifiable data for the current record with unverified data from a previous record. The method further includes recording the verifiable…
Method and system for event prediction using spatio-temporally sampled data
Granted: March 5, 2024
Patent Number:
11922441
Certain aspects of the present disclosure provide techniques for training and using predictive models to predict the occurrence of an event within a software application. An example method generally generating a spatially sampled data set for a set of users of a software application. The spatially sampled data set includes, for each respective user of the set of users, an amount of time the user has spent, a number of discrete portions of the software application the user has visited,…
System and method for error correcting coding of billing transactions for data management system user identity verification
Granted: March 5, 2024
Patent Number:
11922420
Systems and methods for authenticating a user are disclosed. An example method may be performed by one or more processors of a system and include generating an encoded identification tag including identification information associated with a user's account, embedding the encoded identification tag in a transaction description associated with a payment from the user, receiving a request to access the user's account, retrieving an existing identification tag from the transaction…
Forecasting activity in software applications using machine learning models and multidimensional time-series data
Granted: March 5, 2024
Patent Number:
11922310
Certain aspects of the present disclosure provide techniques for predicting activity within a software application using a machine learning model. An example method generally includes generating a multidimensional time-series data set from time-series data associated with activity within a software application. The multidimensional time-series data set generally includes the time-series data organized based on a plurality of time granularities. Using a machine learning model and the…
Hybrid model for time series data processing
Granted: March 5, 2024
Patent Number:
11922208
Systems and methods are disclosed for switching between batch processing and real-time processing of time series data, with a system being configured to switch between a batch processing module and a real-time processing module to process time series data. The system includes an orchestration service to indicate when to switch, which may be based on a switching event identified by the orchestration service. In some implementations, the orchestration service identifies a switching event…
Use of semantic confidence metrics for uncertainty estimation in large language models
Granted: March 5, 2024
Patent Number:
11922126
A method including receiving a user input for input to a language processing machine learning model (MLM). The method also includes generating modified inputs that are based on, and semantically related to, the user input. The method also includes executing the MLM to generate model outputs of the MLM. The MLM takes as input instances of each of the modified inputs. The method also includes sampling the model outputs using a statistical sampling strategy to generate sampled model…
