ServiceSource Profile

ServiceSource Patent Grants

Method for efficient aggregation of numerous data using sparse bit sets

Patent Number 9659061 - May 23, 2017

A data-processing technique for increasing data-size capacity and improving query speed on large datasets where fields within records are…

Asset data model for recurring revenue asset management

Patent Number 9646066 - May 9, 2017

Data relevant to a predefined data object of a set of predefined data objects can be extracted from a unit of date received at a recurring…

Method and apparatus for protecting online content by detecting noncompliant access patterns

Patent Number 9646140 - May 9, 2017

Methods to detect and hamper or thwart noncompliant access to online data examine access patterns, history and statistical records, and which…

Account sharing detection

Patent Number 9251464 - February 2, 2016

Apparatus and methods are described for detecting sharing of electronic or online accounts based on grouping of data samples that include…

Gradual template generation

Patent Number 8997191 - March 31, 2015

Embodiments of the invention relate to collecting keystroke timing data of samples of a phrase input by a user on an input device during…

ServiceSource Patent Applications

ASSET DATA MODEL FOR RECURRING REVENUE ASSET MANAGEMENT

Application Number 20170243142 - August 24, 2017

Data relevant to a predefined data object of a set of predefined data objects can be extracted from a unit of date received at a recurring…

USER INTERFACE AND UNDERLYING DATA ANALYTICS FOR CUSTOMER SUCCESS MANAGEMENT

Application Number 20160189082 - June 30, 2016

Approaches relating to customer service management for recurring revenue assets are described. A CSM application or other CSM software tool…

MULTI-TIER CHANNEL PARTNER MANAGEMENT FOR RECURRING REVENUE SALES

Application Number 20140156343 - June 5, 2014

A system and method for multi-tier channel partner management for recurring revenue sales are disclosed. A plurality of tiers related to a…

PREDICTIVE MODEL OF RECURRING REVENUE OPPORTUNITIES

Application Number 20140122176 - May 1, 2014

A set of offers for renewal of service assets within a sales period can be differentiated. A set of parameters representative of each offer in…

RECURRING REVENUE ASSET SALES OPPORTUNITY GENERATION

Application Number 20140122240 - May 1, 2014

A filtered set of service assets can be selected for use as a source population for opportunity generation in a recurring revenue management…

ServiceSource Federal Litigation Filings

Cartagena v. Service Source, Inc.

Pennsylvania Middle District Court - April 26, 2017

Lokossou v. ServiceSource International Inc.

California Northern District Court - October 23, 2015

Weller v. Scout Analytics, Inc. et al

California Northern District Court - July 8, 2015

Weller v. Scout Analytics, Inc. et al

California Northern District Court - July 8, 2015

ServiceSource Federal District Court Decisions

Bona Fide Conglomerate, Inc. v. SourceAmerica et al

California Southern District Court - August 16, 2016

ORDER Adopting in Part and Declining in Part Magistrate Judge's 288 Report and Recommendation. The Court hereby: GRANTS…

Bona Fide Conglomerate, Inc. v. SourceAmerica et al

California Southern District Court - August 11, 2016

ORDER Granting Motions to Seal (re Doc. Nos. 298 , 302 , 304 ). Signed by Judge Gonzalo P. Curiel on 8/11/2016. (dls)

Bona Fide Conglomerate, Inc. v. SourceAmerica et al

California Southern District Court - June 29, 2016

ORDER Granting in Part and Denying in Part 309 Counterdefendants' Motion to Dismiss SourceAmerica's Amended Counterclaims. The…

Weller v. Scout Analytics, Inc. et al

California Northern District Court - May 23, 2016

ORDER CONTINUING CASE MANAGEMENT CONFERENCE. In light of the pending motion to dismiss, the Case Management Conference scheduled for June 2,…

Bona Fide Conglomerate, Inc. v. SourceAmerica et al

California Southern District Court - June 1, 2015

ORDER Denying 223 Ex Parte Application of Source America For Leave to File Notice of New Facts in Support of Motion to Seal. Signed by Judge…

ServiceSource State Court Decisions

SERVICE SOURCE INC V DHL EXPRESS (USA) INC

Michigan Court of Appeals Unpublished - July 11, 2013