Speaker identification and representation for a phone
Granted: November 20, 2012
Patent Number:
8315366
A system and method for determining a speaker's position and a generating a display showing the position of the speaker. In one embodiment, the system comprises a first speakerphone system and a second speakerphone system communicatively coupled to send and receive data. The speakerphone system comprises a display, an input device, a microphone array, a speaker, and a position processing module. The position processing module is coupled to receive acoustic signals from the microphone…
Acceptance of inputs from various interfaces to a telephony system
Granted: October 9, 2012
Patent Number:
8284910
A telephony system that accepts inputs, such as account codes, from a variety of devices and interfaces. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a call status module, an endpoint interface module, a storage interface module, a call transfer module, a TAPI interface module, a configuration module, and an extension library…
Dynamic call anchoring
Granted: September 18, 2012
Patent Number:
8270346
A system for dynamically anchoring a call initiated by a mobile unit can include call anchor logic programmed with anchoring criteria to determine if a new outbound call being initiated from the mobile unit should be anchored at an anchor point located outside of a service provider network for the mobile unit based on application of the anchoring criteria to input data. The call anchor logic provides an anchor control signal to cause the outbound call to be one of (i) anchored at the…
Microphone assembly
Granted: September 18, 2012
Patent Number:
8270597
A microphone assembly includes a microphone array carrier having a top surface and a plurality of side faces adjacent to the top surface. The top surface and the plurality of side faces each have a substantially planar portion. The substantially planar portion of each of the side faces extends substantially perpendicular to the substantially planar portion of the top surface. Each side face has a side opening extending through the side face and the top surface has a top opening extending…
VoIP telephone system with distributed account codes
Granted: July 31, 2012
Patent Number:
8233381
A voice over internet protocol telephone system is described in which services for handling calls invoking account codes are distributed to voicemail servers in the system. If the voicemail server associated with a particular user does not have services for handling account code calls, then the request is forwarded to another voicemail server in accordance with a predefined procedure.
Telephone
Granted: July 3, 2012
Patent Number:
D662908
Telephone
Granted: July 3, 2012
Patent Number:
D662909
Failover system and method for IP telephony
Granted: April 17, 2012
Patent Number:
8159935
A failover system includes a plurality of configuration controllers and a plurality of switches. The switches include a site proxy, a failover module and a routing table. A first site proxy of a first switch is designated as the active proxy and controls failover in the event a switch fails or otherwise becomes unavailable. A second site proxy of a second switch is designated as the backup proxy and controls failover in the event the first switch fails or otherwise becomes unavailable.…
Scanning for a wireless device
Granted: March 27, 2012
Patent Number:
8145215
A system and method are disclosed to achieve improvements in scanning that can be implemented by a wireless device. A method to control scanning performed by a mobile unit includes detecting the presence or absence of audio for transmission from the mobile unit. A performance of a scan can be deferred depending on the detection of the presence or absence of audio.
System and method to facilitate handover
Granted: March 20, 2012
Patent Number:
8140079
A method to facilitate handover includes detecting that a mobile unit resides within at least one predetermined zone where a handover event from a first radio technology to a second radio technology may need to occur, the second radio technology being different from the first radio technology.
System and method of routing telephone calls
Granted: January 31, 2012
Patent Number:
8107462
A method of routing telephone calls is disclosed that includes receiving Voice over Internet Protocol (VoIP) packets at an integrated access device (IAD) from a VoIP remote worker feature server. The IAD communicates with a first private branch exchange (PBX) located at a first location. The VoIP packets are related to a VoIP call intended for a telephone number assigned by a second PBX at a second location.
Distributed session-based data
Granted: January 31, 2012
Patent Number:
8107612
Session-based data, such as call detail accounting information, is tracked and distributed to a plurality of servers in a distributed telephony environment. One type of session is a telephone call between participants. Session-based data includes information about a session provided by the switches along the media path. Session-based data further includes information related to the session obtained from the application layer (e.g., user input metadata). A network proxy maintains a…
Systems and methods for providing voicemail features in a VoIP system
Granted: November 15, 2011
Patent Number:
8059795
A distributed VoIP system includes a first switch coupled to a network and configured to provide voicemail features to a first group of one or more users. The system also includes a voicemail server coupled to the network. The voicemail server is configured to provide voicemail features to a second group of one or more users. The first switch is configured to store voicemail data associated with only the first group, and the voicemail server is configured to store voicemail data…
System with call forward profile
Granted: November 8, 2011
Patent Number:
8054963
A method and system for providing call forwarding in an IP telephone network is disclosed. First, when a telephone number for a first telephone from a second telephone is dialed, the call is routing to a call manager. Call setup procedures with a BRG responsible for the first telephone are then initiated. The BRG then checks stored call forwarding profiles to determine whether there is an active call forwarding profile for the first telephone. The call is connected to the first telephone…
Systems and methods for utilizing a spare switch in a distributed VOIP system
Granted: August 2, 2011
Patent Number:
7990953
A distributed VoIP system includes a network and a first switch at a first site coupled to the network. The first switch is configured to provide telephony services to a first communication device. The system also includes a second switch at a second site coupled to the network. The second switch is configured to provide telephony services to a second communication device. The system also includes a spare switch coupled to the network. The spare switch is configured to provide telephony…
Phone-independent key expansion module
Granted: August 2, 2011
Patent Number:
7991150
A button box provides additional keys that can be used in conjunction with a telephone. In one embodiment, a button box is configured by associating it with a telephone and by programming its keys. When a key on the button box is activated, a key press event is sent from the button box to the associated phone. The phone treats the key press event as if a key on the phone itself had been activated and forwards the event to the voice switch appliance associated with the phone.…
Provisioning a phone without involving an administrator
Granted: May 17, 2011
Patent Number:
7945036
A phone is provisioned automatically when a user couples the phone to a network, with minimal (or preferably zero) involvement on part of an administrator to activate the phone. In several embodiments of the invention, when the user couples the phone to a network, a computer associated with the network automatically checks to see if the phone was previously provisioned. If not previously provisioned, the computer automatically records the existence of the phone in a memory of a telephone…
Phone-independent key expansion module
Granted: May 10, 2011
Patent Number:
7940906
A button box provides additional keys that can be used in conjunction with a telephone. In one embodiment, a button box is configured by associating it with a telephone and by programming its keys. When a key on the button box is activated, a key press event is sent from the button box to the associated phone. The phone treats the key press event as if a key on the phone itself had been activated and forwards the event to the voice switch appliance associated with the phone.…
Display of real time information for selected possibilities
Granted: May 10, 2011
Patent Number:
7941762
One or more possibilities that are normally displayed in response to input from a user are augmented with real time information. Displaying real time information for one or more of the possibilities enables the user to take such information into account in deciding whether or not to continue with an action that the user was in the process of performing. For example, if a partial data entry provided by the user is indicative of an extension number to be dialed to place a phone call, and…
Multiple extension and line appearance for IP telephony
Granted: May 3, 2011
Patent Number:
7936745
Displaying an IP call status is disclosed. An IP call status notification is received from an IP telephony device. A display update is caused by transmitting a display notification to an IP telephone.