Methods and systems for identifying and remediating poor user experiences on computing devices
Granted: December 10, 2024
Patent Number:
12166811
This application relates to apparatus and methods for identifying and remediating poor user experiences on computing devices. In some examples, a user speed determination device is configured to receive a content delivery request for delivery of content to a user device. The computing is also configured to obtain user identification data, obtain user device data and determine a user device speed based on the user identification data and the user device data. The computing device then…
Systems and methods of product recognition through multi-model image processing
Granted: December 10, 2024
Patent Number:
12165101
In some embodiments, systems and methods are provided to recognize retail products, comprising: a model training system configured to: identify a customer; access an associated customer profile; access and apply a set of filtering rules to a product database based on customer data; generate a listing of products specific to the customer; access and apply a model training set of rules to train a machine learning model based on the listing of products and corresponding image data for each…
Automated decant system
Granted: December 10, 2024
Patent Number:
12162686
An automated decant system is disclosed for processing pallets of cased goods received at a facility, extracting packaging for the cases and transferring eaches within the cases to totes, possibly organized by SKU in sub-totes within the tote.
Systems and methods for object storage and retrieval
Granted: December 10, 2024
Patent Number:
12162684
Described in detail herein are object storage and retrieval systems and methods. A storage receptacle can be configured to receive an input from an electronic device including a decoded identifier from a unique optical machine-readable element associated with one or more physical objects, via an input device, and cause the one or more physical objects to be available via at least one opening of the storage receptacle.
Systems, devices, and methods for generating personalized electronic documents
Granted: December 3, 2024
Patent Number:
12159268
Methodologies, systems, and computer-readable media provided for a system for generating personalized electronic documents and verifying user identity are discussed. The system receives user identification data and check information from a user application. The check information is validated by the issuer of the check. The system transmits a notification to the user application that includes a machine readable code. The user application presents the machine readable code and the user…
Systems and methods for object replacement
Granted: December 3, 2024
Patent Number:
12159259
Some embodiments provide systems and methods to enable object replacement. A central computing system can receive data associated with quantities of like physical objects from remote systems. The central computing system can adjust the first quantity of the like physical objects stored in the first one of the remote systems based on the second quantity of the like physical objects stored in the at least another one of the remote systems. The central computing system can determine the…
Systems and methods for assisting with merchandise purchases at a retail facility
Granted: November 26, 2024
Patent Number:
12154145
There are provided systems and methods for assisting consumers with merchandise purchases at a retail facility. The system may include an application to facilitate purchase of merchandise items at a retail facility, which may be executed on a user's mobile device. The application may receive input regarding items scanned at the retail facility using the mobile device and may facilitate payment for the scanned items by the mobile device. The system may also include a control circuit that:…
Real time order and activation processing system
Granted: November 26, 2024
Patent Number:
12154165
Methods and systems are provided for utilizing interactive UI dialogs to resolve issues that may arise during the real-time ordering and activation of wireless products and services while a user is engaged during their session. The interactive UI dialogs may provide a customer with an opportunity to provide information, make decisions or trigger additional steps during the real time order.
Methods and systems for determining household characteristics
Granted: November 26, 2024
Patent Number:
12154159
A system and method for recommending products based on characteristics of a customer's household. The system and method associates age dependent products with developmental stages on a universal developmental scale and determines a subset of age dependent products based on prior engagements by the customer's household. Using the development stages associated with the subset of age dependent products characteristics of the customer's household may determine specifically the number and…
System and method for automatically generating similar items using spectral filtering
Granted: November 26, 2024
Patent Number:
12154158
A system including one or more processors and one or more non-transitory computer-readable media storing computing instructions configured to run on the one or more processors and perform generating one or more item relational graphs for one or more items based on historical user purchases; transforming, using spectral filtering, the one or more item relational graphs into one or more frequency signals to remove noise from the one or more frequency signals; constructing, using a machine…
Dynamic evaluation and use of global and contextual personas
Granted: November 26, 2024
Patent Number:
12154135
Systems and methods for content selection and presentation are disclosed. Training data including indicating one or more interactions with one or more content elements and associated with one of a plurality of individual contexts is received. A selection model is trained by applying a reinforcement learning mechanism and an individual explore-exploit mechanism. A context for a user is selected by applying the selection model, which is configured to determine an expected future reward…
Order fulfillment system
Granted: November 26, 2024
Patent Number:
12151885
An order fulfillment system is disclosed including a multi-level tote storage structure, one or more autonomous mobile robots configured to pick, transport and place one or more tote; one or more workstations configured to accommodate a picker that transports one or more eaches from a tote on one of the autonomous mobile robots to a “put” location, wherein the autonomous mobile robots are configured to move from level to level in the order fulfillment apparatus.
Systems and methods of providing enhanced contextual intelligent information
Granted: November 19, 2024
Patent Number:
12148003
Some embodiments provide systems to determine contextual information comprising: an intent mining system that receive inquiry content that does not include personal identification information (PII) and is configured to determine an estimated intent information being sought by an intended recipient, identify a mapping to a sub-set of supplemental keywords corresponding to the intent information; and identify historic inquiries associated with actual historic product purchases relevant to…
Location based register rules
Granted: November 19, 2024
Patent Number:
12147959
A system, method and computer readable medium for dynamically determining location-based rules affecting item sales at POS registers for a particular location and for distributing the location-based rules to the POS registers is discussed. A location-based ruleset of rules regulating sales of items at an individual store is created and transmitted to the store along with a rule group to item map file that maps rules and warnings to individual store items. A rules engine at the store…
Systems and methods for detecting and resolving ambiguous search queries
Granted: November 19, 2024
Patent Number:
12147420
Systems and methods including one or more processors and one or more non-transitory storage devices storing computing instructions configured to run on the one or more processors and execute functions comprising: storing historical session data pertaining to user sessions and archived search queries submitted by users to a search engine; analyzing the historical session data to identify ambiguous queries, including semantically ambiguous queries and multi-language queries; monitoring…
Checkout station
Granted: November 19, 2024
Patent Number:
D1051647
System and method for service synchronization
Granted: November 12, 2024
Patent Number:
12141166
The approaches described herein provide synchronization of data files across different databases used by different services and platforms. The services may be cloud-based services and include databases that include various types of data.
Chat bot asynchronous agent escalation
Granted: November 12, 2024
Patent Number:
12143534
A system comprising one or more processors and one or more non-transitory computer-readable media storing computing instructions that, when executed on the one or more processors perform: receiving, by a chat bot and from a user, an indication to talk to a live agent; calling, by the chat bot, an automatic call distribution server to initiate a live-agent session for the user; storing metadata for the live-agent session in a distributed table and a distributed queue; pulling, from an…
Anti-skimming bracket
Granted: November 12, 2024
Patent Number:
12142120
An anti-skimming device includes a base configured to be mounted to at least one of a support structure or a card reader device. The base includes mounting openings configured to receive mounting hardware for securing the base to the at least one of the support structure or the card reader device. An arm extends outward from the base. The arm includes a flange extending such that a gap is defined between the flange and the base. The gap is configured to receive at least portion of the…
System and method for determination of export codes
Granted: November 12, 2024
Patent Number:
12141736
The export of products from a jurisdiction is enabled by choosing export codes from a model. The electronic model comprises a branched tree defining a configuration of the export codes and selection criteria for the codes. The branched tree includes a plurality of branches and leaves. Each of the leaves includes an export code for a product, a probability that the export code for the product is accurate, and a description of the product. The tree is traversed to obtain the codes. The…
