Real time order and activation processing system
Granted: November 26, 2024
Patent Number:
12154165
Methods and systems are provided for utilizing interactive UI dialogs to resolve issues that may arise during the real-time ordering and activation of wireless products and services while a user is engaged during their session. The interactive UI dialogs may provide a customer with an opportunity to provide information, make decisions or trigger additional steps during the real time order.
Methods and systems for determining household characteristics
Granted: November 26, 2024
Patent Number:
12154159
A system and method for recommending products based on characteristics of a customer's household. The system and method associates age dependent products with developmental stages on a universal developmental scale and determines a subset of age dependent products based on prior engagements by the customer's household. Using the development stages associated with the subset of age dependent products characteristics of the customer's household may determine specifically the number and…
System and method for automatically generating similar items using spectral filtering
Granted: November 26, 2024
Patent Number:
12154158
A system including one or more processors and one or more non-transitory computer-readable media storing computing instructions configured to run on the one or more processors and perform generating one or more item relational graphs for one or more items based on historical user purchases; transforming, using spectral filtering, the one or more item relational graphs into one or more frequency signals to remove noise from the one or more frequency signals; constructing, using a machine…
Systems and methods for assisting with merchandise purchases at a retail facility
Granted: November 26, 2024
Patent Number:
12154145
There are provided systems and methods for assisting consumers with merchandise purchases at a retail facility. The system may include an application to facilitate purchase of merchandise items at a retail facility, which may be executed on a user's mobile device. The application may receive input regarding items scanned at the retail facility using the mobile device and may facilitate payment for the scanned items by the mobile device. The system may also include a control circuit that:…
Dynamic evaluation and use of global and contextual personas
Granted: November 26, 2024
Patent Number:
12154135
Systems and methods for content selection and presentation are disclosed. Training data including indicating one or more interactions with one or more content elements and associated with one of a plurality of individual contexts is received. A selection model is trained by applying a reinforcement learning mechanism and an individual explore-exploit mechanism. A context for a user is selected by applying the selection model, which is configured to determine an expected future reward…
Order fulfillment system
Granted: November 26, 2024
Patent Number:
12151885
An order fulfillment system is disclosed including a multi-level tote storage structure, one or more autonomous mobile robots configured to pick, transport and place one or more tote; one or more workstations configured to accommodate a picker that transports one or more eaches from a tote on one of the autonomous mobile robots to a “put” location, wherein the autonomous mobile robots are configured to move from level to level in the order fulfillment apparatus.
Checkout station
Granted: November 19, 2024
Patent Number:
D1051647
Systems and methods of providing enhanced contextual intelligent information
Granted: November 19, 2024
Patent Number:
12148003
Some embodiments provide systems to determine contextual information comprising: an intent mining system that receive inquiry content that does not include personal identification information (PII) and is configured to determine an estimated intent information being sought by an intended recipient, identify a mapping to a sub-set of supplemental keywords corresponding to the intent information; and identify historic inquiries associated with actual historic product purchases relevant to…
Location based register rules
Granted: November 19, 2024
Patent Number:
12147959
A system, method and computer readable medium for dynamically determining location-based rules affecting item sales at POS registers for a particular location and for distributing the location-based rules to the POS registers is discussed. A location-based ruleset of rules regulating sales of items at an individual store is created and transmitted to the store along with a rule group to item map file that maps rules and warnings to individual store items. A rules engine at the store…
Systems and methods for detecting and resolving ambiguous search queries
Granted: November 19, 2024
Patent Number:
12147420
Systems and methods including one or more processors and one or more non-transitory storage devices storing computing instructions configured to run on the one or more processors and execute functions comprising: storing historical session data pertaining to user sessions and archived search queries submitted by users to a search engine; analyzing the historical session data to identify ambiguous queries, including semantically ambiguous queries and multi-language queries; monitoring…
Chat bot asynchronous agent escalation
Granted: November 12, 2024
Patent Number:
12143534
A system comprising one or more processors and one or more non-transitory computer-readable media storing computing instructions that, when executed on the one or more processors perform: receiving, by a chat bot and from a user, an indication to talk to a live agent; calling, by the chat bot, an automatic call distribution server to initiate a live-agent session for the user; storing metadata for the live-agent session in a distributed table and a distributed queue; pulling, from an…
Anti-skimming bracket
Granted: November 12, 2024
Patent Number:
12142120
An anti-skimming device includes a base configured to be mounted to at least one of a support structure or a card reader device. The base includes mounting openings configured to receive mounting hardware for securing the base to the at least one of the support structure or the card reader device. An arm extends outward from the base. The arm includes a flange extending such that a gap is defined between the flange and the base. The gap is configured to receive at least portion of the…
Method and apparatus for advertisement information error detection and correction
Granted: November 12, 2024
Patent Number:
12141843
An advertising system is provided and generally includes a computing device that can receive attribute data from a plurality of information sources for an item. The computing device can determine a first number of sources for which the same attribute value for an attribute of the item is received, and can determine a second number of sources for which any attribute value for the same attribute of the item is received. The computing device can generate an attribute confidence value for…
System and method for remote access
Granted: November 12, 2024
Patent Number:
12141766
A technique for remote access via a computing device is discussed. In one embodiment, a computing device receives data indicative of a card number associated with a bank-issued debit card. The debit card is associated with a bank account at a bank that issued the bank-issued debit card. The computing device also receives data indicative of an amount of cash to be deposited into the account based on an amount of cash provided at the computing device location. Encrypted data indicative of…
System and method for determination of export codes
Granted: November 12, 2024
Patent Number:
12141736
The export of products from a jurisdiction is enabled by choosing export codes from a model. The electronic model comprises a branched tree defining a configuration of the export codes and selection criteria for the codes. The branched tree includes a plurality of branches and leaves. Each of the leaves includes an export code for a product, a probability that the export code for the product is accurate, and a description of the product. The tree is traversed to obtain the codes. The…
System and method for service synchronization
Granted: November 12, 2024
Patent Number:
12141166
The approaches described herein provide synchronization of data files across different databases used by different services and platforms. The services may be cloud-based services and include databases that include various types of data.
Integrated item decanting system
Granted: November 5, 2024
Patent Number:
12134198
Examples provide a method and system for customized item decanting. A decant manager, implemented on a processor, identifies a destination tote in a set of totes for placement of a selected item. The decant manager controls a robotic decanting device to remove the selected item from a selected case and places the selected item into the destination tote. The decant manager analyzes sensor data and item data associated with the selected item to confirm an identification of the selected…
Systems and methods for managing meeting spaces
Granted: November 5, 2024
Patent Number:
12136049
In some embodiments, apparatuses and methods are provided herein useful to reassigning meeting rooms. In some embodiments, a system comprises a mobile device configured to receive user input to request a meeting room, determine a location of the mobile device, and transmit an indication of the request, the location of the mobile device, and the user, sensors associated with the meeting rooms configured to detect occupancy of the meeting rooms, a scheduling database configured to store…
Automated in-rack picking
Granted: November 5, 2024
Patent Number:
12134521
An automated in-rack picking solution enables improved efficiency by permitting automatic reconfiguration of automated picking system (APS) deployments within an automated storage and retrieval system (ASRS). The storage volume of an ASRS can be more thoroughly utilized, even with a smaller number of APSs, when at least one APS is operable to autonomously relocate within the ASRS based at least on a stored item's location and/or property (e.g., suitability for handling by a particular…
Transport rack cartridge (TRC)
Granted: November 5, 2024
Patent Number:
12134518
A rack or racking system is disclosed for use in inventory management, order fulfillment and automation-based capacity planning. The racking system includes expandable and collapsible racks used to transport containers, for example, totes, which in the expanded configuration can attach to a load/unload fixture that enables bots to load totes onto the racks and/or unload totes from the racks, and in the collapsed configuration can be loaded onto a truck that transports the totes between…
