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Salesforce.com Patent Grants

Service cloud console

Patent Number 9971482 - May 15, 2018

Disclosed are some examples of methods, apparatus, systems and computer program products related to a user interface providing a call center…

Methods and systems for facilitating customer support using a social post case feed and publisher

Patent Number 9972015 - May 15, 2018

Methods and systems are provided for integrating social media channels into a customer service management (CRM) portal. The method includes…

Systems and methods for applying intelligence and prioritization to calendared events

Patent Number 9973550 - May 15, 2018

Methods and systems are provided for displaying calendared events on a mobile computing device. The method includes: receiving, by the mobile…

Maintaining throughput of a stream processing framework while increasing processing load

Patent Number 9965330 - May 8, 2018

The technology disclosed relates to maintaining throughput of a stream processing framework while increasing processing load. In particular,…

Method and system for optimizing queries in a multi-tenant database environment

Patent Number 9965511 - May 8, 2018

In accordance with embodiments, there are provided mechanisms and methods for query optimization in a database system. These mechanisms and…

Salesforce.com Patent Applications

SYSTEM AND METHOD FOR DYNAMIC CACHING

Application Number 20180137898 - May 17, 2018

In one embodiment, a computer-implemented method executable by a server system to store data in a data cache and refresh the data based on a…

USER-CUSTOMIZABLE PERMISSIONS IN A COMPUTING ENVIRONMENT

Application Number 20180129359 - May 10, 2018

Disclosed are examples of systems, apparatus, methods and computer program products for providing user-customizable permissions governing user…

QUASI-RECURRENT NEURAL NETWORK BASED ENCODER-DECODER MODEL

Application Number 20180129931 - May 10, 2018

The technology disclosed provides a quasi-recurrent neural network (QRNN) encoder-decoder model that alternates convolutional layers, which…

QUASI-RECURRENT NEURAL NETWORK

Application Number 20180129937 - May 10, 2018

The technology disclosed provides a quasi-recurrent neural network (QRNN) that alternates convolutional layers, which apply in parallel across…

DYNAMIC COATTENTION NETWORK FOR QUESTION ANSWERING

Application Number 20180129938 - May 10, 2018

The technology disclosed relates to an end-to-end neural network for question answering, referred to herein as ‚Äúdynamic coattention network…

Salesforce.com Federal District Court Decisions

Bralich v. Sullivan et al

Hawaii District Court - January 23, 2018

ORDER ADOPTING AS MODIFIED MAGISTRATE JUDGE'S re 74 FINDINGS AND RECOMMENDATION re: 24 MOTION to Remand filed by Philip A.…

Bralich v. Sullivan

Hawaii District Court - October 30, 2017

ORDER ADOPTING AS MODIFIED THE FINDINGS AND RECOMMENDATION TO GRANT PLAINTIFF'S MOTIONS TO REMAND for 86 Findings and…

Plaintiff v. Defendant

California Northern District Court - May 3, 2016

ORDER re 728 Status Report filed by Aetna Life Insurance Company. Having reviewed the Joint Status Report filed on April 22, 2016 (Dkt.…

Richard A Williamson v. Citrix Online LLC et al

California Central District Court - March 9, 2016

JUDGMENT by Judge S. James Otero: For the reasons set forth in the Court's February 17, 2016 Order, it is hereby ORDERED, ADJUDGED and…

SalesForceOne LLC. v. Salesforce.com, Inc.

California Northern District Court - February 4, 2016

ORDER OF DISMISSAL UPON SETTLEMENT. Signed by Judge William H. Orrick on 02/04/2016. (jmdS, COURT STAFF) (Filed on 2/4/2016)