Salesforce.com Patent Grants

Root cause analysis of logs generated by execution of a system

Granted: January 18, 2022
Patent Number: 11226858
A system stores logs representing events that occur in the system based on executable instructions executed by the system, for example, by processes executing within the system or by applications. The system analyzes the logs to determine the root cause of the error or event that resulted in generation of the log. The system clusters logs to determine clusters of logs. The system analyzes logs of each cluster to determine a root cause of errors resulting in logs belonging to the cluster.…

Systems, methods, and apparatuses for implementing a scheduler and workload manager with snapshot and resume functionality

Granted: January 18, 2022
Patent Number: 11226848
In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing a stateless, deterministic scheduler and work discovery system with interruption recovery. For instance, according to one embodiment, there is disclosed a system to implement a stateless scheduler service, in which the system includes: a processor and a memory to execute instructions at the system; a compute resource discovery engine to identify one or more computing resources…

Adjusting emphasis of user interface elements based on user attributes

Granted: January 18, 2022
Patent Number: 11226834
Techniques are disclosed relating to emphasizing user interface elements for different users based on user attributes. In some embodiments, a system maintains a set of information (e.g., for a particular product) that includes multiple types of information. The system may access the same set of information for different user requests. The computing system may determine first and second subsets of the set of information based on attributes of the different users. The computing system may…

Auditory media metadata-based software configuration using design systems

Granted: January 11, 2022
Patent Number: 11221843
In accordance with embodiments, there are provided mechanisms and methods for facilitating auditory media metadata-based software configuration using design systems according to one embodiment. In one embodiment and by way of example, a method includes identifying an auditory message of contents including a workflow of transactions to be performed by a software application associated with a software design system, where the auditory image represents a digital voice message captured by…

Scalable multi-channel content distribution and optimization using peer comparison

Granted: January 11, 2022
Patent Number: 11223676
A method of data processing includes identifying a segment of entity identifiers that are associated with a target tenant and correspond to a set of clients that are to receive at least one content object via a first channel of a plurality of supported channels. The method includes modifying a feature associated with communication of content for a test subset of the segment relative to a control subset of the segment, determining a first metric corresponding to the control subset and the…

System and method for enhancing trust for person-related data sources

Granted: January 11, 2022
Patent Number: 11223656
The technology disclosed relates to enhancing trust for person-related data sources by tracking person-related sources using trust objects that hold trust metadata. In particular, it relates to generating trust-enhanced data by appending trust metadata to social media content and other business-to-business entities, and further using the trust-enhanced data to develop social engagement models based on customer preferences. The trust metadata described includes names, interface categories…

Deep neural network model for processing data through multiple linguistic task hierarchies

Granted: January 11, 2022
Patent Number: 11222253
The technology disclosed provides a so-called “joint many-task neural network model” to solve a variety of increasingly complex natural language processing (NLP) tasks using growing depth of layers in a single end-to-end model. The model is successively trained by considering linguistic hierarchies, directly connecting word representations to all model layers, explicitly using predictions in lower tasks, and applying a so-called “successive regularization” technique to prevent…

Value transformations that enable data services to update data objects

Granted: January 11, 2022
Patent Number: 11222010
A system receives a user selection of a data object, and outputs the data object to a user device. The system receives a user selection of a data service, and outputs a data service object associated with the data service to the user device. The system receives a user selection of a data field associated with the data object and the data service field, and stores metadata that maps between the data field and the data service field. The system receives a user input, and creates a…

Database key compression

Granted: January 11, 2022
Patent Number: 11221999
Techniques are disclosed relating to compressing database keys. A computer system may receive a request to write a database record to a storage medium. The database record may include a database key and a corresponding data value. The computer system may compress the database key by replacing a portion of the database key with particular data that identifies a location of a reference database key and an amount of similarity determined between the database key and the reference database…

Visual media metadata-based software configuration using design systems

Granted: January 11, 2022
Patent Number: 11221845
In accordance with embodiments, there are provided mechanisms and methods for facilitating visual media metadata-based software configuration using design systems according to one embodiment. In one embodiment and by way of example, a method includes identifying a visual image of contents including a workflow of transactions to be performed by a software application associated with a software design system, where the visual image represents a digital photograph captured by a camera. The…

Utilizing a geo-locator service and zone servers to reduce computer resource requirements for determining high quality solutions to routing problems

Granted: January 4, 2022
Patent Number: 11215463
A method involves utilizing a geo-locator service and zone servers to reduce server resource requirements for determining high quality solutions to routing problems. The use of a geo-locator service and zone servers enables the use of servers having less memory which can handle determination of high quality solutions to routing problems involving locations spanning a smaller geographic area even if they are incapable of handling determination of high quality solutions to routing problems…

Endpoint security

Granted: January 4, 2022
Patent Number: 11218466
Systems, devices, and techniques are disclosed for endpoint security. A user identifier entered into a first authentication screen used to access endpoints hosted on a server system may be received from a user computing device. The user identifier may be determined to be an invalid user identifier for the server system. The user identifier may be hashed to generate a hashed user identifier. An endpoint number may be determined as the hashed user identifier modulo a number of endpoint…

Authenticating computing system requests with an unknown destination across tenants of a multi-tenant system

Granted: January 4, 2022
Patent Number: 11218461
Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating the authentication of computing system requests with an unknown destination across tenants of at least one multi-tenant database system. Authentication is facilitated using an intermediate system that is accessible by and independent from the tenants of the multi-tenant database system.

System and method for a single, unified community and learning experience

Granted: January 4, 2022
Patent Number: 11216785
Disclosed are some implementations of systems, apparatus, methods and computer program products for implementing an electronic learning (eLearrning) system. In some implementations, an indication of a user selection by a first user of electronic learning content of an electronic learning (eLearning) system is processed, where the electronic learning content includes a learning module. Learning module is initiated or resumed. The progress of the first user in relation to completion of the…

System and method for controlling access to aspects of an electronic messaging campaign

Granted: January 4, 2022
Patent Number: 11216574
A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively…

Updating of a denormalized database object after updating, deleting, or inserting a record in a source database object

Granted: January 4, 2022
Patent Number: 11216460
Methods and apparatus for updating a denormalized database object after updating, deleting, or inserting a record in a source database object are described. A first operation on a source database object that involves a record of the source database object being updated, deleted, or inserted is performed. A first part of a corresponding second operation involving a respective record of the denormalized database object being updated, deleted, or inserted is performed. A query result that…

Scalable event sourcing datastore

Granted: January 4, 2022
Patent Number: 11216444
Systems, methods, and computer-readable media for event sourcing datastores are provided. Events are sent to an event sourcing datastore (ESDS) from an external service, and the events are appended to an event log. The ESDS maintains the event log in one table and the events are automatically aggregated via streaming. The ESDS is linearly scalable, and enforces uniqueness, consistency, and user-defined constraints when appending events to the event log. The aggregate state is computed…

Techniques and architectures for managing privacy information and permissions queries across disparate database tables

Granted: January 4, 2022
Patent Number: 11216435
At least one database table of denormalized values corresponding to selected values of field properties in records across multiple disparate tables of the database environment is maintained. A structured query is received through a structured query language application program interface (API). The structured query to request a listing of records across the multiple disparate tables of the database environment. The database table is searched for indications corresponding to records across…

Modifying task dependencies at worker nodes using precompiled libraries

Granted: January 4, 2022
Patent Number: 11216302
The technology disclosed provides a novel and innovative technique for compact deployment of application code to stream processing systems. In particular, the technology disclosed relates to obviating the need of accompanying application code with its dependencies during deployment (i.e., creating fat jars) by operating a stream processing system within a container defined over worker nodes of whole machines and initializing the worker nodes with precompiled dependency libraries having…

Ergonomic keyboard user interface

Granted: January 4, 2022
Patent Number: 11216183
Disclosed herein are system, method, and computer program product embodiments providing an ergonomic user interface keyboard. An embodiment operates by determining a baseline keyboard interface corresponding to a baseline mobility of a finger of a user. An indication that the finger of the user has sustained an injury with an expected recovery time is received. A new mobility of the finger of the user with the injury is measured. A deviation between the new mobility and the baseline…