Salesforce.com Patent Grants

Identification of code ownership through test coverage in database systems

Granted: August 10, 2021
Patent Number: 11086764
In accordance with embodiments, there are provided mechanisms and methods for facilitating identification of code ownership through test coverage in database systems according to one embodiment. In one embodiment and by way of example, a method includes identifying a code developed by one or more teams, generating code coverage segment data associated with the code, where the code coverage segment data to identify one or more segments of the code associated with one or more teams. The…

Managing access credentials for a service provider

Granted: August 10, 2021
Patent Number: 11089026
A computing device includes a memory and one or more processors coupled to the memory. The memory contains machine readable medium storing machine executable code which, when executed by the one or more processors, cause the one or more processors to: identify a service provider providing services or information to at least one of a plurality of organizations having access to a multi-tenant database system provided by a first party; establish an account for the service provider at a…

Technologies for capacity remediation in multi-tenant cloud environments

Granted: August 10, 2021
Patent Number: 11088925
Multitier, multitenant architecture of pods comprise multiple stacks with different metrics and workload compositions that constantly change over time. A computer system may identify an overall pod time-to-live (TTL) based on the changing metrics and workloads. The TTL may be a forecasted time that pod remediation is needed to avoid negative impact on pod performance and customer experience. Additionally, the computer system may identify the appropriate remediation(s) for each pod. The…

Facilitating session-based read/write of context variables to share information across multiple microservices

Granted: August 10, 2021
Patent Number: 11087333
The communication system includes a core system having a processor storing user variables representing user-specific information. A messaging system supports communication between a user and an automated bot agent over at least one user-chosen channel employing channel-agnostic context variables. A runtime system mediates a conversation session between user and bot agent, using at least one predefined context variable. A context mapping data store stores a mapping configuration…

Convolutional neural network (CNN)-based suggestions for anomaly input

Granted: August 10, 2021
Patent Number: 11087211
The technology disclosed determines one or more field values in a set of field values for a particular field in a fielded dataset that are similar to an input value using six similarity measures. A factor vector is generated per similarity measure and combined to form an input matrix. A convolutional neural network processes the input matrix to generate evaluation vectors. A fully-connected network evaluates the evaluation vectors to generate suggestion scalars for similarity to a…

Prediction-correction approach to zero shot learning

Granted: August 10, 2021
Patent Number: 11087177
Approaches to zero-shot learning include partitioning training data into first and second sets according to classes assigned to the training data, training a prediction module based on the first set to predict a cluster center based on a class label, training a correction module based on the second set and each of the class labels in the first set to generate a correction to a cluster center predicted by the prediction module, presenting a new class label for a new class to the…

Agent persona grounded chit-chat generation framework

Granted: August 10, 2021
Patent Number: 11087092
Approaches for determining a response for an agent in an undirected dialogue are provided. The approaches include a dialogue generating framework comprising an encoder neural network, a decoder neural network, and a language model neural network. The dialogue generating framework generates a sketch sentence response with at least one slot. The sketch sentence response is generated word by word and takes into account the undirected dialogue and agent traits of the agent making the…

Generation of regular expressions

Granted: August 10, 2021
Patent Number: 11086939
A method is provided for generating regular expressions. In some embodiments, the method includes partitioning a first plurality of text strings into a plurality of substrings, each text string of the first plurality being malignant or benign. The method also includes generating a population list including a second plurality of text strings, each text string of the second plurality including at least one token. The method further includes creating subsequent iterations of the population…

Actionable answer card in natural language query

Granted: August 10, 2021
Patent Number: 11086893
System, method, and computer product embodiments are described for querying a database using natural language queries (NLQ) to produce actionable results in an answer card. The method allows a user to take further action with the answer card by editing the card contents, manipulating the way data is displayed, or querying the answer results for more details of the data. By the method, the user may continue exploration of the data, use the results to collaborate with others, or build a…

Efficiently deleting data from objects in a multi-tenant database system

Granted: August 10, 2021
Patent Number: 11086819
Disclosed are examples of systems, apparatus, methods and computer program products for deleting data of an object within a multi-tenant database. Described is a mechanism for performing operations such as an efficient delete operation by introducing a new delete operation (or method) that is configured to allow a data structure such as an object to identify one or more records to be deleted. In order to ensure that the operation is efficient, the mechanism may determine characteristics…

Image-based detection of errors in application state

Granted: August 10, 2021
Patent Number: 11086707
Systems and methods are disclosed herein for using screen shots of an application to evaluate whether the application is in a fault state. In an embodiment, a processor captures screen shots of a screen of an application during operation of the application. The processor applies a classifier to the captured screen shots, and determines, from output of the classifier, a state of the application. The processor evaluates whether the determined state is a fault state of the application.…

Managing resource allocation in a stream processing framework

Granted: August 10, 2021
Patent Number: 11086688
The technology disclosed herein relates to method, system, and computer program product (computer-readable storage device) embodiments for managing resource allocation in a stream processing framework. An embodiment operates by configuring an allocation of a task sequence and machine resources to a container, partitioning a data stream into a plurality of batches arranged for parallel processing by the container via the machine resources allocated to the container, and running the task…

Managing resource allocation in a stream processing framework

Granted: August 10, 2021
Patent Number: 11086687
The technology disclosed herein relates to method, system, and computer program product (computer-readable storage device) embodiments for managing resource allocation in a stream processing framework. An embodiment operates by configuring an allocation of a task sequence and machine resources to a container, and by running the task sequence, wherein the task sequence is configured to be run continuously as a plurality of units of work corresponding to the task sequence. Some embodiments…

Applying configurations to applications in a multi-server environment

Granted: August 3, 2021
Patent Number: 11082284
System and methods are described for applying a configuration to an application binary image in a multi-server computing environment. The steps include receiving, by a configuration manager in a multi-server computing environment, a request from a client to apply a selected application configuration to a selected application binary image stored on a selected server in the multi-server computing environment, and forwarding, by the configuration manager, the request to an agent executing…

Dynamic data management

Granted: August 3, 2021
Patent Number: 11080279
An interface for users to gain access and manipulate unstructured data is provided. In response to receiving a user query associated with a first database format, a system can request unstructured data associated with a second database format from a second database. The unstructured data can include a set of data groups where each data group has a set of values. Each value can be associated with a different tag. To generate a structured database, some embodiments can determine the number…

Field-based peer permissions in a blockchain network

Granted: August 3, 2021
Patent Number: 11080247
A method for a multi-tenant server to manage data in a blockchain network is described. The method includes generating an exchange object for the network, wherein the exchange object includes a set of exchange fields and a mapping between each exchange field in the set of exchange fields and a field of an object associated with each peer in the network; determining permissions for each exchange field and for each peer in the network; generating, on behalf of a first peer in the network,…

Audio menu navigation and option selection via display device

Granted: August 3, 2021
Patent Number: 11080013
A method, apparatus, and system for communications to support audio menu navigation and option selection via display device is described. To support audio menu navigation and option selection via display device, a communication connection between an automated voice menu system and a user device is established, one or more option selections corresponding to a menu of options are determined, a user interface including an arrangement of elements corresponding to the one or more option…

Insights panel for presentation slides in a cloud collaboration platform

Granted: August 3, 2021
Patent Number: 11079917
Disclosed herein are system, method, and computer program product embodiments for an insights panel for presentations slides in a cloud collaboration platform. An embodiment operates by loading a presentation and an account associated with the presentation, determining view status for the slide, comment status for the slide, total number of comments on the presentation, and percentage of engagement and displaying the presentation with an insights tab that includes this information. The…